Sources of help

Customers and family members who are experiencing problems with gambling should seek help. If you need to talk to someone about your or someone else’s problem gambling, please contact any of the below:

National Health System organizations that offer services for the prevention and care of gambling-related disorders

The Directorate General for the Regulation of Gambling has made available to all users and family members a search tool that makes it easier to find prevention and care services for gambling-related disorders that form part of the structures of the National Health System.


(Spanish Federation of Rehabilitated Gambling Players) is the union of several Associations and Federations of regional Associations, from all over Spain. The primary purpose of the Federation is to unify criteria and actions between Associations for the best defence of the interests of people affected by dependence on games of chance.

For more information about Safer Gambling and to give guidance to people (affected or relatives) with problems due to Gambling, please call 900 533 025, toll-free number with 24-hour service, 365 days a year.

Juega Bien

This is a page managed by the General Directorate for the Regulation of Gambling (General Directorate for the Regulation of Gambling) where you can find useful information on gambling and its associated risks. For more information visit

Gambling Therapy

Gambling Therapy provides online, multi-language, support and advice. For more information, visit

Gamblers Anonymous

This is a fellowship of people who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover from a gambling problem. You can find an A-Z international list of locations where meeting are held here

For more information about Safer Gambling please call 800 098 861, toll-free number for customers located in Spain.